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ITM 340 - ITSM Problem Management

Thursday, May 2, 2024 13:30to15:00

NOTE: These sessions are available ONLY to IT Services Units./itCategory:聽IT Services

ITM 319 - Incident Management

Thursday, April 4, 2024 14:30to16:00

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory:聽IT Services

ITM 312 - ITSM Change Management

Friday, March 8, 2024 10:00to12:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory:聽IT Services

ITM 331 - ITSM Knowledge Management

Monday, March 11, 2024 13:30to15:30

NOTE: These sessions are available ONLY to IT Services Units./itCategory:聽IT Services

LTL 7 - OneDrive Directions and SharePoint Pointers

Wednesday, May 15, 2024 14:00to15:00

NOTE: This course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory:聽IT Services

LTL 7 - OneDrive Directions and SharePoint Pointers

Wednesday, April 17, 2024 10:00to11:00

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory:聽IT Services

Known issue: Intermittent search-related issues

Published: 26 February 2024

Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with...

Some users may experience multiple issues with Microsoft Teams

Published: 27 February 2024

Update: January 29th, 9:15:聽The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists,...

Clarification of restrictions on WeChat use

Published: 17 November 2023

Although it is prohibited to use WeChat on any 看片视频-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts....

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