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Teams Phone replacing Webex softphone

Published: 3 December 2024

We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.聽

The benefits of switching to Teams Phone include:聽聽

  • Reduced costs聽聽聽

  • Same calling functionality as Webex (internal and external calling)聽聽

  • Keeping existing phone numbers聽聽

  • The University is already using the platform for internal calling, meetings, and collaboration聽

Once you are migrated to Teams Phone, the only action required on your end will be to configure your voicemail. This has step-by-step instructions for configuring your voicemail, as well as an FAQ and resources to take advantage of other Teams Phone features.聽

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