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I-phones, I-pads, Blackberries, Androids, and Kindles are transforming our lives: at work and at home, for better and for worse. These technologies offer obvious benefits but also pose hidden threats that managers need to understand. This topic asks you to evaluate the impact of these technologies on your managing and then generate some ideas for taking command of them. The objectives for this topic are to:

. Appreciate the benefits and threats of these technologies.
. Harness the technology to improve your effectiveness.
. Understand the importance of soft information in managing effectively.

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